5.0138 reviews across 2 sources
Family-owned residential and commercial HVAC provider with 20+ years of experience offering duct cleaning, maintenance, repairs, replacements and 24-hour emergency service across Sarasota and Manatee counties.
← Air Conditioning & HVAC
Unique Services (ARS/Rescue Rooter)
Bottom 101.81.8 on Yelp (181 reviews), but 4.7 on Angi (134 reviews)
About
Unique Services is an ARS/Rescue Rooter-affiliated company providing air conditioning, heating, plumbing and electrical repair, installation and maintenance across Manatee and Sarasota counties, including Lakewood Ranch. Yelp shows a 1.8-star average across 181 reviews, and the BBB profile shows a customer review average of 2.49 out of 5 alongside an A+ letter grade; the BBB profile also lists 1,633 complaints closed in the last three years, a figure that appears to roll up to the ARS parent company. Google reviews aggregated by Birdeye show a much higher 4.5-star average across roughly 5,500 reviews.
What reviewers report
Recurring themes summarized from the linked public platforms. These are reviewer claims, not findings by Lakewood Ranch Local.
- !Yelp reviewers frequently cite pricing, including quotes that were reduced substantially after pushback and service fees viewed as high for the work performed
- !Yelp reviewers describe missed appointment windows, cancelled appointments attributed to unconfirmed texts, and difficulty reaching a live person
- !Several Yelp reviews describe maintenance-plan visits followed by new problems and repeated recommendations for additional work
- !Yelp reviewers mention incomplete paperwork or receipts after installation
- !The business responds to most negative Yelp reviews with a quality-assurance contact number
Ratings by source
| Source | Rating | Reviews | Note |
|---|---|---|---|
| Yelp | 1.8 | 181 | Read directly on 2026-10-01; 124 additional reviews listed as 'not currently recommended' |
| BBB | 2.5 | 1,088 | BBB letter grade A+, accredited since 4/9/2015; customer review average 2.49/5 per BBB search index (profile fetch showed 805 reviews); 1,633 complaints closed in last 3 years, likely rolled up to ARS corporate |
| Angi | 4.7 | 134 | Angi overall rating |
| 4.5 | 5,530 | Google rating as aggregated by Birdeye |
Verified 2026-10-01. Ratings change daily; the linked source is authoritative.
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