5.0138 reviews across 2 sources
Family-owned residential and commercial HVAC provider with 20+ years of experience offering duct cleaning, maintenance, repairs, replacements and 24-hour emergency service across Sarasota and Manatee counties.
← Air Conditioning & HVAC
Cool Today
Bottom 102.02.0 on Yelp (144 reviews), but 4.9 on Google (4,303 reviews)
About
Cool Today is a Sarasota-based air conditioning, plumbing and electrical contractor founded in 1964 that serves Sarasota, Bradenton and Lakewood Ranch. Yelp shows a 2.0-star average across 144 reviews. The BBB profile shows an A+ letter grade and accreditation since 2004, with 53 to 58 complaints closed in the last three years (49 categorized as service or repair issues) and a customer review average of 4.6 across roughly 545 BBB reviews; Google reviews aggregated by third parties show a 4.9 average.
What reviewers report
Recurring themes summarized from the linked public platforms. These are reviewer claims, not findings by Lakewood Ranch Local.
- !Yelp reviewers describe repeated service visits after new system installations without resolution
- !Several Yelp reviews report missed appointments without a call or cancellation notice
- !Yelp reviewers cite diagnoses that differed from a second opinion obtained from another contractor
- !Yelp reviewers report difficulty reaching a supervisor or manager by phone
- !The business replies to most negative Yelp reviews asking the customer to call a listed number
Ratings by source
| Source | Rating | Reviews | Note |
|---|---|---|---|
| Yelp | 2.0 | 144 | Read directly on 2026-10-01; 204 additional reviews listed as 'not currently recommended' |
| BBB | 4.6 | 547 | BBB letter grade A+, accredited since 9/20/2004; 53 complaints closed in last 3 years per profile (search index showed 58, with 16 in last 12 months, 49 service/repair) |
| 4.9 | 4,303 | Google rating as aggregated by Top Rated Local |
Verified 2026-10-01. Ratings change daily; the linked source is authoritative.
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